Online Survey

What type of machine did you have assistance? -- Select from list -- Washing Machine Dishwasher Dryer Refrigerator Combined Stove/Oven/Plate/Exhaust Microwave Other

Please indicate the make/brand of the assisted product

What type of instalation? -- Select from list -- Open Instalation Enclosed

Under warranty? -- Select from list -- Yes No

Based on the technical assistance you received, how would you classify it? Very Satisfied
Satisfied
Normal
Somewhat Satisfied
Unsatisfied

Time for your call to be answered Very Satisfied
Satisfied
Normal
Somewhat Satisfied
Unsatisfied

Friendlyness of the receptionist Very Satisfied
Satisfied
Normal
Somewhat Satisfied
Unsatisfied

How well the receptionist identified the problem Very Satisfied
Satisfied
Normal
Somewhat Satisfied
Unsatisfied

Scheduling a visit according to your convenience Very Satisfied
Satisfied
Normal
Somewhat Satisfied
Unsatisfied

Punctuality of the technician Very Satisfied
Satisfied
Normal
Somewhat Satisfied
Unsatisfied

Technicians presentation and politeness Very Satisfied
Satisfied
Normal
Somewhat Satisfied
Unsatisfied

Level of satisfaction with product repaired Very Satisfied
Satisfied
Normal
Somewhat Satisfied
Unsatisfied

How many visites were necessary for the problem to be resolved?

How many days have passed since you first called until it was repaired?

Do you recomend our service to other people? Without doubt
Probably yes
It's possible
Probably no
No way

In the future would you purchase an appliance of the same make? Without doubt
Probably yes
It's possible
Probably no
No way

Please leave a comment or suggestion regarding our service: *